A project of
Generation West Virginia

Alpha Technologies – Sales and Marketing Support Specialist

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Alpha Technologies is a service disabled veteran owned small business headquartered in Hurricane, WV with a global datacenter located in South Charleston, WV. We are a business technology focused company. Guided by integrity, Alpha’s team of experts craft reliable and secure IT solutions with the same goal every time: to provide invaluable results and forge long-term relationships with our clients. Our comprehensive offerings allow clients to focus on growing their business while we manage their technology.

As a Sales and Marketing Support Specialist at Alpha Technologies, a typical day might include the following:

  • Courtesy phone calls to current clients
  • Design and implement marketing email and print campaigns
  • Assist in event planning
  • Marketing cold calls
  • Arrange sales appointments
  • Participate in design of internal company newsletter
  • Participate in design of monthly client newsletter
  • Assist in social media updates
  • Conduct research and analysis for campaign return on investment ROI
  • Enter data into Customer Relationship Management (CRM) system
  • Assist in conducting client satisfaction surveys

This job might be a good fit for you if:

  • You love taking on difficult challenges and finding creative solutions.
  • You don’t get flustered easily.
  • If you don’t know the answer, you’ll dig until you find it.
  • You like helping people.
  • You pay attention to the details. As far as you’re concerned, anything worth doing is worth doing right.
  • You communicate clearly.
  • You write well.
  • You speak at the level commensurate with the level of technical knowledge of your customers.

To land this gig, your competencies in the follow areas will be considered:

  • Excellent verbal and written communication skills
  • Time management skills
  • Proficient in Microsoft Word, Excel, Outlook, and PowerPoint
  • Graphic design skills (not required but a bonus)
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