Alpha Technologies – Sales and Marketing Support Specialist

Alpha Technologies is a service disabled veteran owned small business headquartered in Hurricane, WV with a global datacenter located in South Charleston, WV. We are a business technology focused company. Guided by integrity, Alpha’s team of experts craft reliable and secure IT solutions with the same goal every time: to provide invaluable results and forge long-term relationships with our clients. Our comprehensive offerings allow clients to focus on growing their business while we manage their technology.

As a Sales and Marketing Support Specialist at Alpha Technologies, a typical day might include the following:

• Courtesy phone calls to current clients
• Design and implement marketing email and print campaigns
• Assist in event planning
• Marketing cold calls
• Arrange sales appointments
• Participate in design of internal company newsletter
• Participate in design of monthly client newsletter
• Assist in social media updates
• Conduct research and analysis for campaign return on investment ROI
• Enter data into Customer Relationship Management (CRM) system
• Assist in conducting client satisfaction surveys

This job might be a good fit for you if:

• You love taking on difficult challenges and finding creative solutions.
• You don’t get flustered easily.
• If you don’t know the answer, you’ll dig until you find it.
• You like helping people.
• You pay attention to the details. As far as you’re concerned, anything worth doing is worth doing right.
• You communicate clearly.
• You write well.
• You speak at the level commensurate with the level of technical knowledge of your customers.

To land this gig, your competencies in the follow areas will be considered:

• Excellent verbal and written communication skills
• Time management skills
• Proficient in Microsoft Word, Excel, Outlook, and PowerPoint
• Graphic design skills (not required but a bonus)